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Need assistance with your Dataton product? We’ll get you the help you need.

Knowledge Base

We have a Knowledge Base where you will find relevant articles about WATCHOUT, our WATCHPAX media servers and WATCHNET

User Guides

A User Guide contains valuable information. Here you find User Guides for current and legacy versions of our products. 

Dataton Forum & User's group

Join the ranks of 5000+ others users! The WATCHOUT Forum is packed with invaluable user tips and solutions to a wide range of technical questions. Feel free to join and start posting! There is also an unofficial Facebook WATCHOUT User's Group that may be helpful.  

Get updated software

Make sure that you have the latest version of WATCHOUT or WATCHNET to make sure you're always up-to-date! If you are running older versions of WATCHOUT, you can download legacy versions here.

Video tutorials

We have a large collection of video tutorials for WATCHOUT 6

Confirmed RMA? 

If you have been in touch with Support and have a faulty product that needs repair, complete this RMA application form.

Contact Support

If you still need help, send an email to [email protected]. Please provide as much details and data as possible, such as:

  • Product version
  • Product serial number (if applicable)
  • Point of purchase 
  • Fault description (what is wrong, what do you do when it happens)

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